We would like to thank you for being a part of AbideEdict. If you have any queries, please contact customer support via live chat or e-mail at firstname.lastname@example.org. Our money refund policy is simple and transparent, always in favour of students. All the trainings and courses bought on the website as well as offline are governed by our refund policy stated here within:
Before raising a refund request, we request you to address problems if any faced. If you want a different trainer to guide you; we will allot the trainer at your request. In cases of rescheduling classes, please refer to our rescheduling policy.
For In-house Training
Once the Organization has made full payment for the training, they can avail a full refund for the training no questions asked, if reported within 48 hours of the completion of the purchase. (Organization has to pay the full training fees as informed before attending any sessions).
For Instructor-Led Webinar
Delegates can avail a full refund for the training no questions asked, if reported before 48 hours of commencement of the training period.
For both In-house Training and Instructor-Led Webinar
For delegates raising a refund request, who pay a partial amount of the fee and receive training materials; refund is made by deducting cost of training materials provided.
Delegates who attend our demo sessions before signing up for the course cannot avail a refund excluding cases where rescheduling is applicable.
For Recorded and On Demand Training
Avail a full refund for Recorded and On Demand course, reported within 24 hours of buying the course including the conditions:
If the delegate has bought the wrong course
If the delegate has not gone through more than 10% of the course material provided
If the delegate has not downloaded any materials or videos provided from the course
In case of buying the wrong course, please contact our customer support if you opt in to buy the course you wanted to.
In either of the above cases, administration fees are deducted before availing refund.
The Delegates cannot avail a refund if found misusing our services or sharing accounts with other users or compromising any other assets. In this case, AbideEdict reserves the right to take necessary action on the delegate.
My query or situation is not listed, what now? Please check our FAQs before contacting our customer support for help.
Rescheduling Policy for In-house and Instructor Led Webinar
In case AbideEdict reschedules any training event due to internal issues or force majeure events, the options available to the delegate are
100% refund will be made if the rescheduling dates do not fit into the delegate schedule in form of credits on the website which they can use for their next purchase and they will be upgraded to Recorded Session without any extra charge. The delegate has the privilege of rescheduling and attending the training at their convenience on any date of available scheduled training if informed 48 hours prior to the commencement of the session. The delegate if wishes to, can send their replacement (substitute) to attend the training. In this case, please inform the management prior to at least 1 day ahead of the event date Whereas, if for some unforeseen reasons, delegate wants to reschedule their registration to a future date, the options available are listed below:
The delegate can request a reschedule 7 days prior to the commencement of the training program.
The delegate can send their replacement (substitute) for the training period as stated earlier. In case of instructor-led webinar, delegate can opt for a reschedule for the class missed.
At AbideEdict, we are committed to deliver the best professional training programs and courses to Professionals. If you have any suggestions or think there is a room for improvement on our end, please do not hesitate to reach our customer care and let us know.